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Rescue Ops 112 — Privacy policy

The game is online

Your base, army, heroes and alliance live on a Kodalab server (kodalab.pt), so that other commanders in your region can see your base and attack it. Everything is sent over an encrypted connection (HTTPS).

What the server keeps

• A random identifier made by the app on your device. The server keeps only a fingerprint (hash) of it, not the identifier itself. It is not the advertising ID.
• The commander name you choose (filtered), your side and region. Other players see your name, your base on the map, its level and your alliance's tag.
• Game state: resources, buildings, research, units, heroes, inventory, missions, marches, battle reports and the alliance you belong to.
• Rewarded ads: when you choose to watch one, Google sends the server a confirmation with a transaction code, so the reward is given only once.
• Abuse limits: a temporary fingerprint of your network address, to limit new accounts per hour; it is deleted automatically.
• After you delete your account: for 30 days, a one-way coded fingerprint of the game identifier of your phone, so a new account on the same phone does not get the newcomer shield and start kit again; then it is deleted automatically.
• Messages: what you write in the alliance and region chat and in private mail to other commanders, with its time; your block list; and the reports you file about other players' messages (kept for review). Links are removed and common insults are masked automatically. Chat lines are kept 14 days, mail 90 days.
• Country flag you choose (optional), shown next to your name and used for the country ranking.
• Sign in with Google (optional): only the identifier Google gives for your account, so you can get the account back on another phone. Not your e-mail.
• Friends: your friends list and the friend requests you send and receive.
• Invite code: your own code, and who invited you, so both get the reward once.
• Notifications (only if you allow them): a Firebase Cloud Messaging token from Google and your game language, to tell you about a raid, a new message, a friend request or an alliance invite while the game is closed. It is deleted when you delete the account.
• Translation (only when you tap "Translate"): that one message is sent to DeepL SE (Germany) or Google to be translated; the translation is kept 30 days so it is not sent again. Nothing is sent unless you ask.
• Support requests (only when you send one from Settings): your text, the topic, the game version, the phone model and the language, so we can answer; the answer comes back in the game's mail. They are deleted with the account.
• Picture: one of the game's own portraits you pick; no photo is ever uploaded.
• Sharing a victory: the picture is made on your phone and goes only where you choose to send it.

No e-mail address, no contacts, no device location. The data is not sold; it is used only to run the game. Service providers that handle it for the game: Google (AdMob, Firebase notifications, sign-in) and DeepL (translation, only when asked).

Advertising

The app shows ads through Google AdMob, which may use the Android advertising ID to serve and measure ads; you can reset or limit it in Android settings. In the European Union we ask for your consent first. Rewarded ads appear only when you tap a button that asks for one and are never required to progress.

Purchases

There are no purchases in this app.

Children

The game is not directed at children under 13 and does not knowingly collect children's data.

Your rights

You can delete your account at any time: see Data deletion. For anything else: web@kodalab.pt.